FAQs

When will my order ship?

Orders are processed within 1–3 business days.

How long is delivery?

Domestic: 2–5 business days International: 5–12 business days

Can I return my order?

Yes, within 30 days of delivery if the item is unused and in original condition.

Do you ship internationally?

Yes, we offer worldwide shipping. How do I track my order?

You will receive a tracking link via email once your order ships. 

What if my item arrives damaged?

Contact us immediately with photos and we will resolve it.

Can I change or cancel my order?

Orders can only be changed/canceled before they are processed.

Contact us as soon as possible. If you have additional questions, email us at house.of.jumana@gmail.com